Allgemeine geschäftsbedingungen

1. General provisions

These General Terms and Conditions (GTC) apply to purchases in the online store www.biobronz.de  The purpose of these terms and conditions is to define and specify the rights and obligations of the seller (supplier) on the one hand and the buyer (customer, consumer) on the other.

The seller and operator of the online store www.biobronz.de is the company BIO BRONZ sro, with its registered office at Hubice 114, 930 39 Hubice, Slovakia

ID: 47 904 020 
registered in the Commercial Register, Okr. court BA 1, Slovakia section SRO, file no. 100435 / B 

Bank connection: Tatra banka as
Account number in the form of IBAN: IBAN SK84 1100 0000 0029 4745 8064  

All contractual relations between the seller and the buyer are concluded in accordance with the law of the Slovak Republic. If the contracting party is a consumer, the legal relations not regulated by the business conditions of www.biobronz.de are governed by Act no. 40/1964 Coll. Civil Code, as amended, Act no. 250/2007 Coll. Consumer Protection Act, as amended, and Act no. 108/2000 Coll. On consumer protection in door-to-door sales and mail order sales, as amended. If the contracting party is an entrepreneur, the legal relations not regulated by the business conditions of www.biobronz.de are governed by Act no. 513/1991 Coll. Commercial Code, as amended.

2. These GTC apply in the territory of the Slovak Republic and other EU countries for the purchase of goods ordered through electronic commerce (hereinafter "E-commerce") at www.biobronz.de

3. These business conditions come into force from the day of publication on the website www.biobronz.de 

4. The rights of the buyer in relation to the seller, arising from Act no. 250/2007 Coll. On consumer protection and on the amendment of the Act of the Slovak National Council no. 372/1990 Coll. on offenses as amended and Act no. 108/2000 Coll. On consumer protection in door-to-door sales and mail order sales, as amended, remain in these GTC.

5. Definitions

Consumer contract - is a purchase contract if the contracting parties are, on the one hand, the supplier and, on the other hand, the consumer, who could not individually influence the content of the proposal prepared in advance by the supplier for concluding the contract.

Seller (supplier) - a person who, when concluding and fulfilling a consumer contract, acts within the scope of his business or other entrepreneurial activity. It is an entrepreneur who offers or sells products or provides services to the consumer and also an entrepreneur who directly or through other entrepreneurs supplies the product to the buyer.

The buyer is any visitor to the e-shop who agrees to the general terms and conditions and complaint conditions and orders goods or services through electronic means of communication. For the purposes of Act no. 108/2000 Coll. "consumer" means a natural person who does not purchase goods for the purpose of selling them to other persons, for the purpose of business or employment or occupation.

Conclusion of the purchase contract - the buyer's order represents a proposal for concluding the purchase contract. The purchase contract itself is concluded at the moment of delivery of the binding consent of the seller with the draft purchase contract to the buyer, ie binding confirmation of the order by the seller. From this moment, mutual rights and obligations arise between the buyer and the seller, which are defined by the purchase contract and these business conditions, which are also an integral part of the purchase contract.

E-commerce is a computer system that is located on the Internet with public access.

Goods or services are all products published on e-commerce sites.

6. Price

The purchase price of the goods offered by the seller through www.biobronz.de is always listed under or next to the photograph of the selected goods. All listed prices for goods are final and without further increase. The operator of the site reserves the right to change prices in case of unauthorized interference with the content.

Such price adjustment does not apply to goods already ordered by the buyer.

7. Ordering goods

To order the goods, click on the picture of the shopping bag with the appropriate inscription "insert" "buy" and the title will be added to the shopping cart. Then you will be able to decide whether you want to close the purchase with or without registration (fill in the prepared form) or continue shopping. After binding confirmation of the order, you will immediately receive a confirmation of receipt of the order to the e-mail address you provided.

The condition for the validity of the electronic order is the true and complete completion of all registration forms.

The seller is not responsible for delays in delivery and for damage caused by the fact that the buyer did not enter all the required data during registration and / or filled in the registration form incorrectly. The received electronic order is considered a draft of the Purchase Agreement and is binding.

The purchase contract between the seller and the buyer is based on a binding confirmation of the electronic order in the system. The seller is obliged to confirm the content of the buyer's electronic order by e-mail (to the buyer's e-mail address specified in the electronic order) immediately after its delivery. To the Seller, it is otherwise true that the Purchase Agreement was not concluded between the Contracting Parties. The buyer is obliged to check the content of the electronic order specified in the e-mail message by the seller. In the event of any discrepancies regarding the content of the electronic order confirmed by the seller, the buyer is obliged to notify the seller via e-mail sent to the e-mail address [email protected]

8. Payment terms

It is possible to pay for goods and services in the e-shop in the following ways:
a) Cash on delivery - you pay in cash directly to SPS Courier to the delivery person upon receipt of the goods
b) Bank transfer - after receiving your order we will send you an account number and variable symbol. You will pay for the goods in advance to our bank account maintained at Tatra banka. After crediting the payment to your account, the goods will be sent within 24 hours. We will inform you about the shipment of goods via email.

9.  Delivery conditions

The delivery period begins on the day of receipt of the binding order, which contains all the necessary data for its processing. If the ordered goods are not in stock, the seller undertakes to immediately notify the buyer and agree with him on further action.
The seller arranges transport to the buyer through: SPS Kuriér

10. Shipping fees, packaging and payment options

Within the Germany
a) SPS Courier payment upon receipt of goods by cash on delivery
b) SPS Courier payment in advance - by bank transfer

11 . The e-shopwww.biobronz.de  guarantees customers for:

• compliance with the price that was valid at the time of sending the order to the customer
• delivery of goods so that they are not damaged
• delivery of goods in the quantity and assortment in which it was specified in the order

BIO BRONZ sro is not responsible for:

• delayed delivery of goods caused by the courier (courier)
• delayed delivery of goods due to incorrect address of the consignee
• damage caused by the courier (courier); Do not accept visibly damaged goods (damaged package packaging, etc.)!

12.  Order cancellation

a) The customer has the right to cancel the ordered goods within 12 hours of creating the order without cancellation fee in writing (by e-mail).
b) Cancellation of an already shipped order is possible, but for a fee in the amount of transport costs.

At the same time, we reserve the right to cancel your order for goods if we are no longer able to deliver it to you due to its sale or at the price listed in the online store, unless we agree with you on a replacement. We will immediately inform you about the cancellation of the order by phone or e-mail.

13.  Consumer contracts and instructions on the right to withdraw from the contract (return of goods without giving a reason)

Pursuant to Act no. 108/2000 Coll. from. on consumer protection in doorstep and consignment sales according to § 12 the right to withdraw from the purchase contract within 14 working days from the date of receipt of the goods, then he has another 14 to return the goods in their original condition. The seller is then obliged to return the purchase price for the goods within 14 days of withdrawal, if the consumer returned it to him in its original condition.

The buyer's notice of withdrawal from the purchase contract must be delivered to the seller by the end of the withdrawal period and at the same time the seller must be properly returned the complete goods in their original condition with all documents, original labels attached to the goods and documentation supplied to the buyer. For quick processing of the item, it is necessary to return the goods to the same address of the seller, which is listed in the goods documents as the place from which the goods were sent to the buyer.

Upon receipt of the goods, along with all documentation and the form after recognition of the right, we will return the money to the consumer for the goods no later than 7 days from the date of withdrawal from the contract in the manner indicated in the form.

In the event of non-compliance with any of the above conditions, the Seller will not accept withdrawal from the electronic order and the goods will be returned at the expense of the Buyer.

14. Protection of personal data

a) The buyer declares that he provides his personal data voluntarily for the correct fulfillment of the order.
b) The Operator declares that he will not provide the Buyer's personal data to a third party, except for the transport company for the delivery of goods or services, and at the same time except in cases arising from these general terms and conditions
c) The Operator declares that it processes Zb. from. on the protection of personal data, as amended
d) The buyer has the right at any time free of charge to request the seller to have his personal data deleted from the database

The buyer declares that all information provided is true. The buyer declares that he is aware of the consequences of providing false information, in particular the fact that such conduct could be classified as a criminal offense.

15. Final provisions

- The seller may change the goods listed on www.biobronz.de at any time without prior notice.
- The Seller reserves the right to change and / or supplement these GTC at any time. Changes and / or amendments to these GTC come into force on the day of their publication on the website www.biobronz.de
- The parties have agreed that communication between them will take place through e-mail messages.
- The parties agree that any disputes arising between them arising from legal relations under the contract or related contracts, including disputes concerning the validity, interpretation and termination of this contract, shall be settled amicably.
- Relationships not regulated by these general terms and conditions are subject to the relevant provisions of the Civil Code, the Act, Act no. 22/2004 on electronic commerce and amending Act no. 128/2002 on state control of the internal market in matters of consumer protection and on the amendment of certain laws as amended by Act no. 284/2002 as amended and the Act on Consumer Protection in Mail Order.
d) The Buyer (before sending the order) by checking the box has agreed to these terms and conditions and at the same time confirms that he has read these general terms and conditions and agrees with them in full. By sending an electronic order to the seller, the buyer also confirms his unconditional agreement with the seller's GTC.

16.  Discounts and discount coupons

The seller may provide the buyer with discounts:
a) a discount for repeat purchases,
b) a discount based on a one-time discount coupon,
c) the discounts provided cannot be cumulated.

The company will send such a discount coupon to the client by e-mail together with the conditions of its use, validity and value. The discount coupon issued in this way is not legally claimable.

In case of withdrawal from the contract for any reason or any other reasonable return of goods to the e-shop client www.biobronz.de purchased on the basis of the applied discount coupon, the client is only entitled to a refund of the amount paid for the purchase of goods in addition to the applied discount coupon , and which exceeds the value of the discount coupon used to purchase the goods. The e-shop www.biobronz.de can decide whether to issue a discount coupon to the client in cases according to the previous sentence for use in the next order.